{"id":63,"date":"2012-04-26T03:02:01","date_gmt":"2012-04-25T17:02:01","guid":{"rendered":"http:\/\/clould.com.au\/?p=63"},"modified":"2013-10-09T18:54:55","modified_gmt":"2013-10-09T08:54:55","slug":"63","status":"publish","type":"post","link":"https:\/\/clould.com.au\/?p=63","title":{"rendered":"Customer service is most important"},"content":{"rendered":"<p>This month we have been flat out most of the month working on our client projects. \u00a0What we have proven to ourselves is that <strong>customer service is most important<\/strong> and works for us. \u00a0There are a lot of things that make up customer service: honesty, politeness, understanding, the ability to listen, the quality of work and actually getting it done. \u00a0What has been a great incentive to continue so far, has been the constant praise we have been getting from our customers &#8211; of whom several had been burnt badly in the past and approached us with extreme caution &#8211; only to be more than happy and come back for more work or refer others to us.<\/p>\n<p>I love the comment from our customer Francis Tan of\u00a0<a href=\"http:\/\/4tcleaning.com.au\">4tcleaning.com.au<\/a>\u00a0&#8220;All I can say is WOW! \u00a0Our website looks amazing and was completed faster than expected but more importantly the level of service and communication was second to none and now it&#8217;s all completed, the after sales service is just as good. \u00a0A job well done to Web Renovators&#8221;.<\/p>\n<p>Thanks Francis, \u00a0and I hope we can offer you great service for years to come!<\/p>\n<p>JC<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This month we have been flat out most of the month working on our client projects. \u00a0What we have proven to ourselves is that customer service is most important and works for us. \u00a0There are a lot of things that make up customer service: honesty, politeness, understanding, the ability to listen, the quality of work <a href='https:\/\/clould.com.au\/?p=63' class='excerpt-more'>[&#8230;]<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1,3],"tags":[],"_links":{"self":[{"href":"https:\/\/clould.com.au\/index.php?rest_route=\/wp\/v2\/posts\/63"}],"collection":[{"href":"https:\/\/clould.com.au\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clould.com.au\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clould.com.au\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/clould.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=63"}],"version-history":[{"count":5,"href":"https:\/\/clould.com.au\/index.php?rest_route=\/wp\/v2\/posts\/63\/revisions"}],"predecessor-version":[{"id":216,"href":"https:\/\/clould.com.au\/index.php?rest_route=\/wp\/v2\/posts\/63\/revisions\/216"}],"wp:attachment":[{"href":"https:\/\/clould.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=63"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clould.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=63"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clould.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=63"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}