Customer service is most important

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Apr 262012

This month we have been flat out most of the month working on our client projects.  What we have proven to ourselves is that customer service is most important and works for us.  There are a lot of things that make up customer service: honesty, politeness, understanding, the ability to listen, the quality of work and actually getting it done.  What has been a great incentive to continue so far, has been the constant praise we have been getting from our customers – of whom several had been burnt badly in the past and approached us with extreme caution – only to be more than happy and come back for more work or refer others to us.

I love the comment from our customer Francis Tan of “All I can say is WOW!  Our website looks amazing and was completed faster than expected but more importantly the level of service and communication was second to none and now it’s all completed, the after sales service is just as good.  A job well done to Web Renovators”.

Thanks Francis,  and I hope we can offer you great service for years to come!