Online sales reach a trillion

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Apr 112013

Just a follow up to my previous posting.  It appears online sales has reached 1 trillion worldwide according to this article –

So why not take advantage of this new market and start using our totally inexpensive My Online Store technology!  Get your online store setup and within the same day you will have an evironment that you can sell your goods and services online!

Just go to to find out more and sign up for a completely free 7-day demo.


Why retailers will fail if they don’t turn to tech

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Apr 082013

Hello all,

It appears there is growing evidence that traditional shopping practices are being complemented or even replaced by electronic / Internet commerce.  Please refer to the following article from The Age.

“Shoppers are continuing to desert stores in droves – and it’s all due to the internet…” –
Why retailers will fail if they don’t turn to tech – – 5/4/2013

I still believe there are too many businesses out there who are neglecting their online presence or at least don’t understand how important having one is.  They are surely losing potential customers as a result.

Times have certainly changed and your customers are no longer picking up the Yellow Pages to find local businesses in their area.  They are going straight to and using Google instead.

Having a professional, attractive website is one of the most effective ways to have people remember your brand and contact you for further services.  Remember that all the marketing will revolve around your website too.

So if you are a business owner yourself, please consider getting a really effective website up and running.  Or if you already have one, make sure that it is up to date and looks modern.

Our Melbourne based Web Development business Web Renovators is more than happy to help you out.  So please feel free to visit our website for more information

Good luck.


Introducing RapidFMS – “The Future of Freight Management”

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Mar 262013

We are now in the process of promoting our wonderful RapidFMS product to Australian businesses, carriers and freight brokers.

We ask all interested clients and investors to help us make RapidFMS the leading Freight Management System in Australia (and even the world if there is enough interest!).

Multi Document Interface (MDI)

Please visit RapidFMS’ website for more information –

Some of RapidFMS’s core features…

  • Consignment Entry & Manifesting
  • Thermal printing of labels with barcodes
  • International language support
  • Works on all modern OS’s & web browsers
  • Custom widgets i.e. maps, graphs & more
  • Tailored, custom developed solutions for you


Unlike many other systems on the market, security for RapidFMS was not an afterthought. RapidFMS was designed from the start with a full security approach in mind to consider things such as system exploitation and data security.


RapidFMS can provide your customers with the ability to track their freight* from anywhere, provide them a means to view system events and even subscribe to them so they are notified when key events occur.


Let your customers find out from RapidFMS what the cost of consignments are from their Carriers and let them decide who to use based on factors such as location, service types and size of delivery. Let them view their costs over time with RapidFMS’s charting system.


In the modern World with businesses wanting to share data between employees and even remote office locations, RapidFMS allows you to enter and view data as a group, collaborating to help have your freight data entered ready and labeled before the truck arrives.


Charting is available within RapidFMS to provide you with a rich and concise means to view and analyse statistics and KPIs. Charting requirements can be customised to your business needs now and as your business grows.


No modern freight system would be complete without some type of support for mobile devices. RapidFMS excels in this area providing a full set of rich functionality right from your device over a 3G network or Wi-Fi connection.


As printing is such an important part of Freight Management we designed the system with flexibility and speed being priorities. You can print fast and accurately to anywhere in the World, to a printer** connected to the Internet, whether you are using a desktop PC or a mobile device such as a smart phone or tablet. Print to a networked label printer from your Android tablet or iPad.


Trade electronically with your customers and business partners, have custom interfaces developed to integrate your own in-house systems and more.

Unique Multiple Document Interface (MDI):

RapidFMS gives you a rich and unique environment that allows you to work with multiple documents at once. It definitely sets a new benchmark in usability and design.

Mobile Device Compatibility:

Enter consignments & print labels on the run. RapidFMS is compatible with modern mobile devices such as mobile phones & tablets including iPhone and iPad.

Centralised Data Store:

Have your employees access RapidFMS from anywhere in the world. Let us host the solution for you or you can choose to have it installed within your very own premisis.

Custom Features and Development:

Are you looking for a specific solution or feature? Let us develop that for you. RapidFMS is powered by people with over 50 years Freight Industry experience!




Customer service is most important

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Apr 262012

This month we have been flat out most of the month working on our client projects.  What we have proven to ourselves is that customer service is most important and works for us.  There are a lot of things that make up customer service: honesty, politeness, understanding, the ability to listen, the quality of work and actually getting it done.  What has been a great incentive to continue so far, has been the constant praise we have been getting from our customers – of whom several had been burnt badly in the past and approached us with extreme caution – only to be more than happy and come back for more work or refer others to us.

I love the comment from our customer Francis Tan of “All I can say is WOW!  Our website looks amazing and was completed faster than expected but more importantly the level of service and communication was second to none and now it’s all completed, the after sales service is just as good.  A job well done to Web Renovators”.

Thanks Francis,  and I hope we can offer you great service for years to come!


Business Tips & Marketing

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Mar 212012


It’s been a hard month at work this month, our business is showing more signs of growth as we had to work on a couple of interesting web related projects.  Our clients are still all happy which is a good sign – after all we aim to please.

As part of this blog, every once in a while we will add a business tip in the hope that we can provide a log of relavent information that we may one day centralise into a single location.  This is because although there is a wealth of information on the net or from government offices in relation to what to do or not to do in starting a business, it is sometimes not obvious or in your face.  Something you may know could be related to an industry you have come from or through the news many years ago, but even the government websites are lacking in relation to useful information for businesses – almost as though they are trying to keep a permanent work force in place rather than a country full of entrepreneurs.

Starting a business is actually quite fun, still challenging, more expensive than it needs to be if you aren’t careful and depending on the industry you are in, a lot of regulatory requirements and/or fees.

A couple of marketing strategies we have tried are print media, radio advertising and of course if you are lucky enough you may see one of us driving around our professionally skinned cars (free plug for Digital Signage Solutions, visit them at they did a fantastic job!).


What we have been in the process of recently is marketing by mailouts, door knocking and we have been considering cold calling / or fax advertising – for the latter, be sure to conform to the ACMA requirements for telemarketers for the latter (info available here:  All the different marketing strategies have pros and cons, some have huge cost differences and should be done with some thought or strategy as to who your target market is and how to approach them best – something we will forever be improving on – like anything we do, it’s always good to improve over time.



How to convert the non-converted?

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Feb 172012

I was at my local computer special interest group the other day and was speaking with one of the members who owns a shop.  We were catching up and he was interested in knowing what I was doing these days.

When I mentioned that I was in eCommerce and setting up online stores for other businesses he bawked and said he would never want an online store.  As the night went on, I heard him mention how difficult his business was lately and it was mainly due to competition from the online space – wow I thought to myself, how can I convert this guy’s way of thinking that maybe his business wouldn’t be suffering if he too had an online store?

I know some customers will be more difficult to preach the benefits to than others, but I hope that we can help them as much as we can in not just realising the marketplace is changing – but in assisting them to make the transition and give them some confidence in doing so.  Add to my roadmap – try to “sell him the benefits” of having an online store.


It all starts with good customer service.

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Feb 162012

Today, we had a wonderful phone call from one of our customers and were credited on the fantastic customer service we were providing them with their new online store.

Please feel free to visit their new specialty ‘ball joint’ dolls store (re-opening to the public real soon, perhaps within a week or two) –!

Our loyal clients and customers mean everything to us.  Without them, we are nothing.

I was so happy to get good feedback like this.  Not that we are actively seeking it, it’s really nice to get good feedback like this from time to time and really makes the job we are doing, actually worth doing.

Julian and I will always ensure that our business and of course ourselves, provides our customers with the best support we can give.  Guaranteed.


Marketability… surely has to start by looking after yourself!

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Feb 082012

Hello blog, hello world.

Sometimes it’s so easy to focus on the bigger picture and forget about the most important asset you have.


After a relatively difficult morning, I decided to pause and get some lunch today with my good friend and long time business partner Julian. After much deliberation, we decided on a nice pizza at our local pizza place.

It’s lunch time, and all I could do is think about our business! How can we make even better? How can we market to a greater audience? But I never asked myself – what can I do to look after myself more?

It’s was only until now, I had discovered that something important was missing from our marketing and business plans.

This was ensuring our good health and being faithful to ourselves and those around us. Our wellbeing. Our happiness. Without us, without our team, our business is destined to fail. However, why hadn’t we stated anywhere in our marketing and business plans?

It sounds bad to say it, but I can’t help but feel that people can sometimes be cruel. Apparently “first impressions count” and after reading this interesting article, I couldn’t help but realise that sometimes ‘looking good and feeling good about yourself’ is the best marketing tool you can have.

So from today, I have decided to look after myself a little more. Who knows, it could make or break our business.



Welcome to our blog.

 All, Business  Comments Off on Welcome to our blog.
Feb 012012

It’s been a long time deciding whether we should start up our own blog or not. At first I thought it was a balance between time and rewards.

But then today I had the privilege of coming across another scam. What’s somewhat sad, is the poor guy probably didn’t even realise it – he was totally converted. He couldn’t even tell me what he was selling, just talking about percents people could make by only investing a small amount of money and how in just a few weeks over 65000 people had joined. This was at a business function which was actually a pretty good function overall.

If someone wants to make money fast, being part of such scams are not usually the best way to do so, in fact there aren’t that many ‘guaranteed’ ways to make money fast. Usually it involves either lots of luck (winning a lottery for example) or lots of hard work.

My name is Julian and my business along with my trusted business partner Francis, is in eCommerce. As much as I’d love to be able to guarantee my customers of riches to come, the best I can do is offer them a great service and great eCommerce tool at a minimal risk and cost to them.

At we are proudly a legitimate Australian Business where we strive to help other businesses transition into the online space – with a range of affordable Online Store packages, on-site and off-site training options, great customer support (our customers tell us this) and a good turnaround time, we often bend over backwards to make them happy.

visit us today at and create your own Online Store for as little as $2 per month! No joke, no catches, this is our way to say come and give us a go – complete with 7 day no obligation free trial (no credit card required) and 30 day money back guarantee. We aim to please.